Records Fulfillment Administrator, NC Dept of Justice Consumer Affairs (60010519)
Apply Here Job Description :
Description of Work
- Starting your career or looking for a career change?
- Super organized and detailed oriented?
-
Enjoy completing a task and moving onto the next item of your to-do list?
- Join us at North Carolina Department of Justice Consumer Affairs as our RECORDS FULFILLMENT ADMINISTRATOR
The primary purpose of the Consumer Affairs Division is to carry out the Attorney General’s duty to enforce the State’s laws prohibiting unfair or deceptive commercial practices, unfair methods of competition, and combinations and conspiracies in restraint of trade. This Division responds to questions from the general public and state officials relating to consumer matters. The Division mediates many of the complaints received and investigates and litigates violations of law.
What you would do:
- This position provides information and assistance to the public and other government agencies regarding requests for information and general inquiries regarding public records.
- Retrieving records, examining records, redacting records and compliance of requests.
- Establishing and maintaining access to record files and storage.
- Data entry into the Consumer Complaint database maintained by the Division.
- Opens, logs, sorts, and delivers Division mail.
- Additionally, this position provides administrative support to Division specialists/attorneys as needed and serves as back-up for Division telephone receptionists.
A HYBRID WORK SCHEDU LE will be considered after an introductory period of time, subject to the needs of the agency.
Substantive knowledge of and ability to use correct grammar, vocabulary, spelling and office terminology to compose and or proofread correspondence, reports and materials.
Considerable ability to record, compile, summarize and analyze record files and data.
Ability to exercise judgment and discretion in problem solving and dealing with the public.
Not sure you meet all listed requirements? Let our team take a look. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
Note to Current State Employees:
The salary grade for this position is NC08. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. Please detail ALL work history including non-state service experience. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY or MAY NOT result.
THE STARTING SALARY FOR A NEW HIRE TO THIS POSITION IS LIMITED TO $40,000 to $45,000. Salary offers for the selected candidate are based on the candidates education and experience related to the position, as well as our agency budget and equity.
The State of North Carolina offers employer paid health insurance plus twelve paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at Employee Benefits.
Knowledge, Skills and Abilities / Competencies
- Basic knowledge of redactions of public records in accordance with public record
- Ability to enter data rapidly and accurately.
- Ability to plan, prioritize, organize and review public records fulfillment request work flow
- Ability to plan, prioritize, organize and review administrative and/or office work flow and
- Readiness to develop PDF redacting/editing/organization skills.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.”
If that language appears below
, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.
High school diploma or General Educational Development (GED) diploma and two years of related administrative experience or equivalent combination of education and experience.
Supplemental and Contact Information
Please be sure to complete the application in full.
Note the following: If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date
Resumes and cover letters: To receive credit for your work history and credentials, you must list the information on the online application form. This information is used to determine if you meet the requirements of the position, and if you are selected, it is used to determine a salary offer.
Using the terms See Resume or See Attachment will not be accepted and your application will be rejected as incomplete. Cover letters are highly encouraged but not required.
Transcripts: Degrees must be received from appropriately accredited institutions. A copy of your transcripts indicating the degree received can be uploaded with your application.
If a transcript has been requested, your application will be considered incomplete if you do not provide one. Using a photograph of your diploma is not acceptable.
Credit for foreign degrees will only be given if verification of degree certification is attached to your application. Transcripts for foreign degrees have to be evaluated by an organization like World Education Services to determine US equivalency.
Any licenses or certificates must be included in the appropriate section of the application form.
Veterans Preference: Applicants seeking Veterans Preference must attach a copy of their DD-214 or discharge orders.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.
Application status: To check the status of your application, please log in to your account. Upon the closing date, applications are Under Review and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 – 8 weeks. All applicants will be notified by email once a position is filled.
NeoGov Help Line: If you are having technical issues submitting your application, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting, other than your application status, please contact the NC DOJ Human Resources office.
The NC Department of Justice is an Equal Opportunity Employer. The NC Department of Justice uses Merit-Based Recruitment to select from among the most qualified applicants to fill positions subject to the State Human Resources Act.
CONTACT INFORMATION:
NC Department of Justice
Human Resources Office
Lisa Sasser, Recruitment Specialist
114 W. Edenton Street
Raleigh, NC 27603
919-716-6490
