PW Communication & Outreach Coordinator

City of Minneapolis, Minneapolis, MN 55405, Openings : 1, Experience : Not Specified
Job Description :
Position Description

As the largest and most vibrant city in the state, Minneapolis depends on purposeful, dedicated and innovative employees. Minneapolis has a large variety of careers for people of all experiences and backgrounds who come together for a singular purpose—serving the residents, businesses and visitors of Minneapolis.

Minneapolis Surface Water &amp Sewer (SWS) Division provides stormwater and wastewater management to protect the community and water resources. We take pride in our clean water, thriving community, and our reputation as a trusted environmental steward.

Work Location – This position may be eligible for flexible work arrangements, including hybrid work with some days working remotely and some days working in the office.

Resume Required – You must attach an updated resume to your application.

Job Duties and Responsibilities

Communications and Marketing

  • Develop and implement appropriate research-based education and outreach plans and communication strategies with clear and consistent messaging that clearly reflects SWS’s brand and communications goals and the City’s NPDES MS4 permit requirements on water resource education and community engagement.
  • Produce or manage the production of brand- specific written and visual materials, including videos, brochures, postcards, flyers, door hangers, web content, social media, etc. to support SWS’s communications and outreach efforts.
  • Form, coordinate, and manage the SWS Education Team, composed of both internal and external members who contribute as part of the City and MPRB joint NPDES permit and Stormwater Management Program.
  • Collaborate with the Communications Department, MPRB education and engagement staff, and local nonprofits to coordinate, implement, and administer marketing and community outreach and education.
  • Ensure outreach and communications materials are accessible in multiple formats and languages and ensure that all City geographic locations, communities, and neighborhoods are served equitably.
Community Outreach
  • Coordinate, implement, and administer community outreach, engagement, and education to achieve NPDES MS4 permit requirements and project, program, and initiative goals.
  • Work in partnership with the City’s Neighborhood and Community Relations and Communication Departments, MPRB communication and education staff, watershed management organizations, and local nonprofits to coordinate activities and events with external stakeholders as necessary.
  • Plan and facilitate meetings, workshops, and community outreach with internal and external partners.
Program Evaluations
  • The position will collaborate with the SWS teams and other related organizations to identify, develop, implement, and evaluate educational programs and metrics that will have a measurable impact towards clean water and meeting NPDES MS4 permit requirements.
  • Develop and implement monitoring, evaluation and reporting protocols to ensure program equitability, and efficacy as well as identification of emerging needs of various target audiences.
Events and Presentations
  • Plan, manage, and participate in internal and external community and special events such as all all-staff meetings, community fairs and forums, etc. including the coordination of staffing, supplies and all associated communication.
  • Work with the SWS Director and the management team to prepare and/or deliver presentations as needed.
  • Support SWS with vision, conceptualization, production, and editing of talking points, PowerPoint presentations, reports, handouts, publications, and web content that are consistent with SWS’s communication efforts.
  • Prepare and make presentations to groups, citizens, elected officials, and staff and act as a liaison regarding specific SWS projects, programs, and initiatives.
General Communications Support
  • Develop, manage, monitor, and evaluate communications and outreach related budgets, vendor agreements and contracts for efficiency, productivity, and compliance.
  • Draft/produce letters and other important documents for internal and external audiences.
  • Collect and compile data for reports to gauge success of outreach efforts and direct future efforts.
Required Qualifications


Bachelors Degree in Public relations, Communications, Business administration, Environmental studies, Environmental education, Public health or related field.


Three years of experience that includes developing and evaluating educational and communication strategies and plans, conducting community outreach activities, using software and web applications to produce effective communication products.

An equivalent combination of education and experience closely related to the duties of the position may be considered.

Selection Process
The selection process will consist of one or more of the following steps: a rating of relevant education and experience and/or an oral examination (100%). It is important that your application show all the relevant education and experience you possess. This information will be used to determine which candidates will proceed in the selection process. A submitted application is also used to verify the answers to any supplemental questions. Only those candidates who attain a passing score (70%) on each step in the selection process will be placed on the eligible list. The City of Minneapolis Human Resources Department reserves the right to limit the number in any phase of the selection process.

Background Check
The City has determined that a criminal background check and/or qualifications check may be necessary for certain positions with this job title. Applicants may be required to sign an informed consent form allowing the City to obtain their criminal history and/or verify their qualifications in connection with the position sought. Applicants who do not sign the informed consent form will not be further considered for the position.

Union Representation
This position is represented by a collective bargaining agreement between the City of Minneapolis and the Professional Employees Unit . For more information on the terms and conditions of this agreement please visit:

Eligible List Statement
The names of applicants who meet minimum qualification and who pass the screening process shall be placed on the eligible list for employment consideration. This list will be certified to the hiring manager who may use the list to fill a vacancy of the same job title. This eligible list will expire [three] months after it has been established.

Interview Selection
The hiring authority reserves the right to determine the maximum number of candidates to interview from the established eligible list. If the hiring authority decides to interview other than by exam score order, they may select additional people to interview based on a candidate’s education or experience related to the field, work history, or skills uniquely related to the operational needs of the position.

Knowledge, Skills and Abilities
  • Knowledge of, and the ability to interpret and apply NPDES MS4 permit requirements, City ordinances, and other applicable regulations.
  • Experience developing educational and communication strategies and plans.
  • Experience designing, delivering, and evaluating of outreach, engagement, and educational programs including focus groups and various program participant survey forms and deliveries.
  • Experience conducting community outreach activities.
  • Considerable knowledge and skills in using software and web applications to produce effective communication products.
  • Experience developing social media and other electronic communications.
  • Experience using the Microsoft Office suite of products.
  • Demonstrated skill and ability in developing, implementing, and overseeing complex projects.
  • Strong verbal and written communication skills.
  • Good editing skills.
  • Possess strong interpersonal skills.
  • Possess the ability to make effective presentations.
  • Skill in creating and the ability to implement communications plans.

Benefits Summary
Our employees enjoy competitive salaries and generous benefits. We pride ourselves on a comprehensive benefits program that supports employees health and financial well-being.
Programs, resources, and benefit eligibility varies based on position, average hours worked, location and length of service. For detailed benefits information, please visit the benefits page.

New 12 weeks of paid Parental Leave.
City employees are eligible for up to 12 weeks of paid parental leave in the event of a birth or placement for adoption of a child.

Health insurance
Eligibility for benefits begins the first of the month following employment date. The City of Minneapolis offers eligible employees one plan design with a choice of six provider networks, allowing you to select the best option for you. Available plans include Medica Choice Passport, Medica Elect, VantagePlus with Medica, Park Nicollet First with Medica, Ridgeview Community Network powered by Medica, and Clear Value with Medica.

Dental insurance
The City of Minneapolis offers dental insurance through Delta Dental of Minnesota and pays 100% of the monthly premium for eligible employees.

Paid time off
Our generous leave package includes vacation, holidays and paid sick leave, which gives employees the opportunity to enhance their quality of life outside work. Amounts and accrual rates are based on years of experience and collective bargaining agreements.

City employees earn a pension and may choose to participate in additional retirement savings programs.

  • Pension: The City of Minneapolis participates in the Public Employees Retirement Association (PERA). Employees and the City both contribute a percentage of your pay to fund future benefits.
  • Deferred compensation: Employees may choose to participate in pre-tax or after-tax savings plans through the Minnesota State Retirement System (MSRS).
Eligible City employees may choose to participate in the following transportation programs:
  • Metropass: The Metropass program allows eligible employees to enroll in a pass for unlimited bus or light rail rides at a discounted price.
  • Parking or Van Pool: The City of Minneapolis Transportation Benefits Plan gives you options to pay certain commuting costs-such as qualified parking and van pool expenses-with pre-tax dollars
Learning and development
To engage and develop employees, the City of Minneapolis offers classes in leadership, cultural agility, change management and more. Additionally, educational discounts at Augsburg University, Hamline University and St. Marys University of Minnesota are available to City employees.

Other perks
Employees can also take advantage of optional life insurance, flexible spending accounts, the Employee Assistance Program (Download PDF reader), technology discounts and more.
Last Date For Apply: 2023-10-10 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEExpired