Processing Specialist (In-Office)
Who We Are:
NFP is a six-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We’re a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,000 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: https://www.NFP.com.
Summary of Role:
NFP Property & Casualty is looking for a Processor. This is a support role requiring the coordinator to assist the account teams by providing basic administrative and support functions in the team’s day-to-day servicing of clients. The coordinator will gather and input data into the agency management system, and provide assistance with various tasks and processes relative to new and renewal accounts. Will participate in special projects and training as assigned by management or senior-level staff (i.e. Account Managers or Account Executives).
Essential Duties and Responsibilities:
- Creates and maintains client files in accordance with office procedures.
- Prepares ID cards, certificates of insurance, Accord applications, binders, and cancellations under the direction of more senior-level staff.
- Learns to compile data for the Account Management Team to use in proposals and coverage checklists. May also assist in preparing proposals.
- Verifies that documentation (policies and endorsements,) and information requested is accurate.
- Learns to perform policy checks, audit checks, and the process for completing coverage checklists and coverage recommendation letters (under the direction of senior-level staff).
- When an order comes in, verifies rates are correct, adjusts for any additional premium, and expedites invoice at the direction from more senior level staff.
- Verifies the accuracy and compliance of requested documentation (policies and endorsements).
- Processes premium and non-premium endorsements, and follows up with carriers for outstanding policies, endorsements, corrections, etc.
Knowledge, Skills, and/or Abilities:
- Good written and verbal communication skills
- Self-confident to make sound independent decisions
- Ability to successfully interact with a variety of people
- Team player, adaptive to mentoring and continual learning
- Attention to details
- May be required to work overtime as necessary
Education and/or Experience:
- High School graduate or equivalent required.
- 0-2 years related experience and/or training or equivalent combination of education and experience.
What We Offer:
We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
The base salary range for this position is $35,000 -$55,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You… Better together!
NFP is an inclusive Equal Employment Opportunity employer.