Office 365 Support Specialist (Remote) Job in Workforce Opportunity Services

Workforce Opportunity Services, Ballwin, MO, Openings : 1, Experience : Not Specified
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Job Description :
Office 365 Support Specialist

Turner is a North America-based, international construction services company and is a leading builder in diverse market segments. The company has earned recognition for undertaking large, complex projects, fostering innovation, embracing emerging technologies, and making a difference for their clients, employees and community.

Candidate Profile:
  • Recent college graduate, or current student with technology related coursework
  • High School Diploma/GED
  • Availability to begin work immediately in a full-time capacity (potentially nights and weekends).
Position Description:
  • Coordinate and deliver end user technical support for Office 365, leveraging IS support systems and procedures.
Essential Duties & Responsibilities:
  • Provide Tier II technical support for all IS systems related to their application support areas, leveraging IS resources and escalating Tier III issues as needed.
  • Monitor and support daily interfaces between internal and external systems. Escalate and communicate issues as needed.
  • Assist in completing configuration, script changes and non-coding solution changes when requested by end users and approved by management.
  • Assist in developing and distributing end user communications, such as Knowledge Base Articles, FAQs on TKN help sites, providing a consistent communications channel and self-service options to the user community.
  • Assist in developing training materials and programs.
  • Perform training to users on different areas of supported systems.
  • Execute unit testing for new system functionality and upgrades, ensuring that testing evidence is documented for change management purposes.
  • Perform other duties as necessary.
Qualifications:
  • General knowledge of application lifecycle related to Office 365.
  • Experience with SharePoint Online including site creation, permissions, document management, etc.
  • Experience with all Office 365 applications:
  • Calendars
  • OneDrive
  • Skype
  • To Do
  • Teams
  • Planner
  • Outlook
  • Power Automate
  • Power Apps
  • Power BI
  • Admin Center
  • Yammer
  • Forms
  • Basic understanding of cloud solutions.
  • Basic understanding of HTML or similar code.
  • Basic understanding of data modeling.
  • Able to effectively operate in a multi-tasking environment.
  • Able to understand user requirements and provide appropriate recommendations or solution.
  • Possess strong interpersonal, troubleshooting and communication skills in a professional and effective manner.
  • Self-starter, uses an effective thought processmethodology to determine priorities, set goals and create a plan for completing a project ask.
Duration:
  • Full-Time
Salary:
  • $20.00/Hour (Plus Benefits)
Benefits:
  • Free Individual Health Insurance
  • Free Training (Program specific)
  • Paid Vacation
  • Paid Company Holidays
  • Education Assistance/Reimbursement (Toward first degree – Bachelors/Associates)
  • Individual Mentor
  • 401k Retirement Savings
  • Interest free loans (Case basis)
  • Benefits valued at up to $25,000.00 annually
Location:
  • Ballwin, MO
  • Work from Home
About WOS

Founded in 2005, Workforce Opportunity Services (WOS) is a leading 501(c)(3) nonprofit committed to developing the skills of untapped talent from historically underrepresented communities through partnerships with organizations dedicated to diversifying their workforce. This includes people of color, first-generation college graduates, veterans and early-career aspirants.

?Utilizing a scientifically-based model derived from research conducted at Columbia University, we recruit, educate, train, and place high-potential candidates with leading organizations around the world. To date, WOS has served 6000+ individuals through partnerships with more than 65 corporations in 60+ locations worldwide. For more information, visit wforce.org

JobID: 1688-Ballwin
Last Date For Apply: 23/Sep/2022 00:00:00 Job Type : Full Time, Employment Type : PermanentApply Here