Marketplace Associate Vice President, Retail
Expired Job Description :
The Marketplace Associate Vice President, Retail is the strategic leader for the entire omnichannel customer experience across the AZ and NM retail Marketplace. This role is accountable for all micro markets within a mid-volume marketplace including consultation and design business. Based on what we know about our customers, the Marketplace Associate Vice President will determine what combination of touchpoints best meet their needs and build strategies to support these needs. This role empowers teams within the marketplace to create world-class, seamless, and unique experiences. They provide leadership, coaching, and development to 11 – 20 direct reports to ensure execution of strategy, performance, diversity, inclusion, and belonging.
At Best Buy we create work environments where every employee feels like they truly belong and contribute to our shared purpose. We fully embrace people from all backgrounds and identities. Our customer base is diverse, and we are committed to ensuring that our workforce is reflective of the communities we serve.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member is empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities
- Drives a positive experience by building and maintaining a team of leaders who are obsessed with the customer and employee experience.
- Builds a marketplace culture in which each employee feels connected to and understands the company mission, vision, values and strategy.
- Inspires and motivates teams to create customer obsession by leveraging our unique combination of tech expertise and human touch to meet our customers everyday needs in a seamless way, regardless of where they initially engage with Best Buy.
- Leads, manages, and deploys an omni-channel workforce across a marketplace.
- Builds marketplace strategies and communicates their vision to direct reports in an actionable and digestible way.
- Applies marketplace insights to meet the local needs of the customers and employees.
- Identifies opportunities and trends, using them to provide differentiated solutions.
- 5 years of management/supervisory experience in business, military, or related fields
- 5 years of experience with responsibility for financial results including sales, margin, and profitability
- 3 years of multi-unit management experience
- 5 years of retail management experience in customer service, sales, or related fields
- Prior experience in new business development and driving local market strategies
Join our team!
While youre busy delivering on our belief of making technology work for our customers, were working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Lets do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.
