Intake/Scheduling Representative

University of Nebraska Medical Center, Omaha, NE, Openings : 1, Experience : Not Specified
Job Description :
Department MMI Patient Information Office 50000688 Business Unit Munroe-Meyer Institute Reg-Temp Full-Time Regular Work Schedule Monday – Friday, 8:00AM – 5:00PM Hours May Vary Remote/Telecommuting Yes – partial remote/telecommute opportunity Position Summary
Serves as the primary liaison between families, referring sources, Munroe-Meyer Institute staff and clinicians. Coordinates the MMI scheduling process for clients referred for diagnostic evaluation and clinical services.
Position Details
Additional Information
Posting Category Operations Working Title Intake/Scheduling Representative Job Title Admin Bus Op Associate (Clk) Salary Grade AB13H Appointment Type C2 – REG OFF/SERV HRLY Salary Range $17.452 – $26.202/hourly Job Requisition Begin Date 07/07/2023 Application Review Date 07/21/2023 Review Date Information:
Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.
Required and Preferred Qualifications
Required Education:
High School education or equivalent

If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)
(Will consider related post high school education in lieu of required experience)

Required Experience
3 years

If any experience is required, please specify what kind of experience:
General office support experience of which one year must include experience in clinical scheduling, intake, referral coordination or related in a healthcare setting.

(Will consider related post high school education in lieu of required experience)

Required License

If yes, what is the required licensure/certification?

Required Computer Applications:
Microsoft Outlook

Required Other Computer Applications:

Required Additional Knowledge, Skills and Abilities:
Knowledge of scheduling health care services. Ability to utilize clinical scheduling software.

Strong communication skills necessary. Ability to communicate with people in a supportive capacity, and must be able to identify &amp triage health care needs. Excellent verbal and written communication skills required.

Strong customer focus skills essential. Must be able to interface in a professional manner with individuals at all levels. Excellent telephone etiquette required.

Demonstrated organizational skills with the ability to work independently and to prioritize workload and set deadlines

Knowledge of medical and insurance terminology. Familiarity with medical billing such as CPT , HCPCS, ICD10 coding. Knowledge of Medicare, Medicaid and Third Party Insurance billing protocols and pre-authorization guidelines.

Ability to remain calm and supportive and handle confidential matters discreetly.

Preferred Education:
Relevant coursework/specialized training

If any degree/training is preferred, please specify the type:
Post high school education with course work in business.

Preferred Experience:
Experience in health care service delivery coordination, and clinic scheduling

Preferred License:

If yes, what is the preferred licensure/certification?:

Preferred Computer Applications:
Microsoft Access, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

Preferred Other Computer Applications:
EPIC, Other clinical Scheduling software

Preferred Additional Knowledge, Skills and Abilities:
Knowledge of EPIC desirable.

Preferred experience working with persons with disabilities, and interdisciplinary care teams.

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EEO Statement

EEO Statement
EEO Statement
The University of Nebraska Medical Center (UNMC) is committed to creating a diverse and inclusive work and learning environment free from discrimination and harassment. UNMC is dedicated to creating an environment where everyone feels valued, respected and included. UNMC does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. UNMC complies with all local, state and federal laws prohibiting discrimination, including Title IX, which prohibits discrimination on the basis of sex.
Last Date For Apply: 2023-10-08 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEExpired