Help Desk Analyst

Dutech Systems, Houston, TX, Openings : 1,
Apply Here
Job Description :


DatePosted : 3/12/2024 4:44:31 AM

JobNumber : DTS1017255986
JobType : W2
Skills: Knowledge of computer systems, hardware, or software.
Job Description

Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.

RATE RANGE: $30 – $35 Per Hour On W2

Job Duties:

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware respond to queries either in-person or over the phone write training manuals train computer users maintain daily performance of computer systems respond to email messages for customers seeking help ask questions to determine nature of problem walk customer through problem-solving process install, modify, and repair computer hardware and software clean up computers run diagnostic programs to resolve problems resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems install computer peripherals for users follow-up with customers to ensure issue has been resolved gain feedback from customers about computer usage and run reports to determine malfunctions that continue to occur.

Last Date For Apply: 2024-06-13 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here