Front Office Manager – Family-friendly resort offering authentic San Diego soul
San Diego Mission Bay Resort is a sprawling 357-room resort, boasting multiple dining options, a beautiful renovated pool, a kids pool, astonishing Bay views, fire pits and so much more. We are excited to welcome a new Front Office Manager to our Mission Bay Family.
The Front Office Manager is responsible for assisting the Director of Front Office with the oversight of the arrival experience for our guests ensuring our team is delivering the quality service as defined by Noble House Hotels & Resorts. The Front Office Manager will ensure the guest service team is exceeding expectations for Guest Services, Front Office and Concierge services. Overall responsibilities include room type management, training & development, team member relations, communication, recognition and day to day supervision.Requirements: To be successful in the Front Office Manager position, you:
To be successful in this position, were looking for someone who thrives on interacting with guests and team members and enjoys providing memories that will last a lifetime! This role requires good communication and organizations skills, the ability to motivate and inspire and a desire to take care of others.
- Good written and oral communication skills.
- 1-3 years of leadership experience in hospitality industry.
- Outstanding and proven guest service skills.
- Schedule flexibility, including overnight.
- Organization skills
- Ability to motivate and inspire and desire to take care of others.
- Ability to stand and walk for long periods of time.
In return, you are rewarded with a competitive compensation package, incentive opportunities, health benefits, matching 401k, PTO, On-Demand Pay – Your Pay before Payday, free parking and meals. Annual salary $66,500 – $70,000
If you enjoy being a part of a team providing an excellent experience for our guests and meeting new people, we invite you to apply.
People who best fit our culture are hard-working, reliable team players with a passion for hospitality. We look for candidates with a can do attitude and a willingness to learn. We let our personalities shine and we like to have fun. The Mission Bay Resort Hotel is part of Noble House Hotels & Resorts: a curated collection of 23+ unique hotels around the Americas, distinctly unique in location and soul.
At Mission Bay Resort, we take pride in supporting our initiatives towards Diversity, Equity, Inclusion and Accessibility. We have established a hotel committee to bring together a variety of thoughts, perspectives, and expressions – and we would love for you to share yours with the team!