Employment Consultant

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.

Job Summary

The work hours are 8:00 a.m. – 4:30 p.m., Monday through Friday. Provide job development, job coaching, and on-going support to clients with disabilities in all age groups. Develop sites for community based situational assessments, work experiences, and employment. Implement community-based training, develop and maintain positive relationships with DVR, DVI, DDDS, School Districts and other referring agencies. Collaborate with consumers and Consumers Support Partners to develop appropriate community integrated employment.

Primary Duties

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Develop relationships with businesses to create jobs for participants and Situational Assessment sites for the department. Participate in Job Development meetings within the affiliate and the community attend networking events, share opportunities with co-workers.
• Perform Situational Assessments, 1:1 Career Counseling, Job Readiness training, Job Coaching, job interview assistance, transportation training and support on the job.
• Maintain participant files according to Polices and Procedures. Ensure files consistently meet standards for all regulatory entities and ensure databases are always maintained accurately.
• Build and maintain relationships with participants, families and funding/referral sources by ensuring proper communication, soliciting input and providing quality services.
• Treat program plans as living documents that are updated regularly ensuring they contain relevant goals, developed with the participant and include service activities.

Additional Responsibilities

• Maintain at least weekly contact with individuals who are waiting for employment, daily contact for individuals who are receiving job coaching, and twice a month for individuals in follow along.
• Maintain database of individuals served, services provided, and outcomes attained.
• Submit required reports and maintain paperwork, according to organization’s process and procedures. Maintain the time lines identified for completion of paperwork.
• Complete customer satisfaction evaluations, according to process and procedures.
• Provide benefits advice and technical assistance to individuals, both pre and post-employment.
• Be creative and flexible in balancing the interests and desires of individuals with those of referral sources when those interests begin to diverge.
• Actively participate in Delaware Chamber of Commerce, Delaware Economic Council, and other groups that will assist Delaware Regional Office with placement needs.
• Maintain liaison with all referral agencies in order to obtain program enrollment goals.
• Properly represent Delaware Regional Office in a professional manner at all times.
• Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

• Bachelors degree in special education, psychology, or a related social service field and/or equivalent work experience.
• Prior experience in the social service field preferred.
• Experience using Microsoft Office Applications required.
• Ability to obtain CESP certification within 24 months.
• Valid driver’s license and/or access to reliable transportation to perform work-related travel required. Eligible drivers must have a good motor vehicle record (MVR).

Knowledge, Skills, and Abilities

• Knowledge of different populations to be served
• Knowledge of differing disabilities and vocational impacts.
• Must be organized, motivated, and able to work independently
• Must be able to communicate effectively, in verbal and written form.
• Must be available to work evenings, weekends, and holidays when needed.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee needs to be able to stand, walk, talk, and hear. The employee may occasionally lift or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet to moderate.

What We Offer – for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

• Health coverage for you and your family through Medical, Dental, and Vision plans
• Financial protection with 100% company paid Disability, Life, Accidental Death &amp Dismemberment insurance
• A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution
• Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
• To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance
• A generous paid time-off program in which the benefits increase based on your tenure with the company

Job Type: Full-time

Pay: $18.00 – $23.00 per hour

Schedule:

• 8 hour shift

Work Location: One location