Eligibility Worker I

Status: Full-Time 1.0 FTE (40 hrs/wk)

Essential functions of this position (09-00-6145 and 09-00-5576) include determining eligibility for Economic Assistance programs such as TANF, SNAP, Medicaid, Child Care, and Energy Assistance Program by interpreting state and federal policies. In this Eligibility Worker I position, you will conduct interviews of applicants and recipients process applications, establish electronic record, manage the cases through the case lifecycle, attend training and workshops, as well as other duties as assigned by the agency. A high level of verbal and written communication skills is required, as well as computer literacy in all programs assigned to this position. Training on Economic Assistance programs will be provided. Regular attendance is required of this position.

Eligibility Worker I requires a high school diploma or GED and one year of work experience determining eligibility in a social service office in one of the following Economic Assistance Programs TANF, Food Stamps, Foster Care, Medicaid, or LIHEAP, PLUS one of the following:

• Three years of work experience in the clerical, accounting, financial, legal or teaching fields
• Three years of a bachelor’s degree program (90 semester hours or 135 quarter hours)
• Three years combined education and experience as listed above or
• Completion of the Eligibility Worker Certificate Program offered at Bismarck State College or formerly offered at Lake Region State College.

An applicant will qualify without one year of determining eligibility if the applicant has completed the Eligibility Worker Associate Degree offered at Bismarck State College or formerly offered at Lake Region State College.

If no candidates meet the above requirements, the position may be filled with an Eligibility Worker Technician (4001). Minimum qualifications for Eligibility Worker Technician require a high school diploma or GED, PLUS one of the following:

• Three years of work experience in the clerical, accounting, financial, legal or teaching fields
• Three years of a bachelor’s degree program (90 semester hours or 135 quarter hours)
• Three years combined education and experience as listed above or
• Completion of the Eligibility Worker Certificate Program offered at Bismarck State College or formerly offered at Lake Region State College.

Preference will be given to individuals:

• Familiar with SPACES state computer system.

• Please make sure that your resume includes information to demonstrate how you meet the minimum qualifications as posted. Your work history will not be given credit if the Department’s Human Resource Division cannot determine that you meet the minimum qualifications
• The Department of Human Services does not offer or provide sponsorships. Applicants must be legally authorized to work in the United States.
• All application material must be received on or before the closing date by 11:59 pm.
• A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.

For more information or if you need an accommodation, Please Contact:Heather Collins

Employing Unit: Cass County Human Service Zone

Telephone Number: (701)239-6709

TTY Number: ND Relay Service 1-800-366-6888 (text) 1-800-366-6889 (voice)

If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.