Dispatcher – Burlington

PSEG, Burlington, NJ, Openings : 1,
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Job Description :

Requisition : 77623

PSEG Company: Public Service Electric &amp Gas Co.

Salary Range : $ 37.466 – $ 44.382

Incentive : Not applicable

Work Location Category : Onsite

PSEG operates under a Flexible Work Model where flexible work is offered when job requirements allow. In support of this model, roles have been categorized into one of four work location categories: onsite roles, hybrid roles that are a blend of onsite and remote work, remote local roles that are primarily home-based but require some level of purpose-driven in-person interaction and living within a commutable distance, and remote non-local roles that can be effectively performed remotely with the ability to work in approved states.

PSEG offers a unique experience to our more than 12,000 employees – we provide the resources and opportunities for career development that come with being a Fortune 500 company, as well as the attention, camaraderie and care for one another you might typically associate with a small business. Our focus on combatting climate change through clean energy technology, our new net zero climate vision for 2030 and enhanced commitment to diversity, equity and inclusion and supporting the communities we serve make this a particularly exciting time to join PSEG.

Union Local

UA 855


Appliance Service Dispatch position for Southern Division located at the Burlington district office. The position, under general supervision, involves dispatching emergency, and appliance service notifications, in a timely and efficient manor based on Company and tariff requirements.

Job Duties &amp Responsibilities

The position supports a 24 hour/7 days a week, operation (includes holidays) and is rotating shift work. Overtime may be required.

Years of Experience

Job Qualifications


Must successfully pass the Company administered clerical aptitude test and have a high school diploma or equivalent.

Must possess and maintain a valid drivers license with a safe and satisfactory driving record.

3-year lock-in period: All employees and new hires who accept this position shall be preculded from bidding on any position outside of the Dispatch department, including positions represented by other labor unions, for a period of 3 years from the date of hire or transfer with only the following two exceptions: may bid on any UA Local 855 represented clerical Mobile Construction position and/or any MAST position.


Knowledge of PC based computer systems (SAP, CRM, Excel, Word, etc.) and customer service experience and knowledge of appliance service business processes are desirable.

DOT safety sensitive position and subject to random drug testing.


Licenses or Certifications

Training and Courses

PSEG is an equal opportunity employer, dedicated to a policy of non-discrimination in employment, including the hiring process, based on any legally protected characteristic. Legally protected characteristics include race, color, religion, national origin, sex, age, marital status, sexual orientation, disability or veteran status or any other characteristic protected by federal, state, or local law in locations where PSEG employs individuals.

As an employee of PSEG you should be aware that during storm restoration efforts, you may be required to perform functions outside of your routine duties and on a schedule that may be different from normal operations.

For all roles, PSEG’s drug and alcohol testing program includes pre-employment testing, testing for cause, and post-incident/accident testing. For employees in federally regulated roles (including positions covered by USDOT, PHMSA, or NRC regulations), this also includes random testing. Although numerous states throughout the country have legalized marijuana/cannabis products recreationally and/or medically, it is prohibited for employees in federally regulated roles. Employees who are hired or transfer into a federally regulated role are subject to drug and alcohol testing, inclusive of marijuana. Please note that the use of CBD products may result in a positive drug test for THC/Marijuana and such use is not a legitimate medical explanation for such a positive result.

PSEG employees must apply for jobs internally through emPower which can be accessed through sharepoint.pseg.com by clicking on the emPower icon, then selecting careers. This site (PSEG Careers and Job Openings) is strictly for candidates who are not currently PSEG employees, with the exception of PSEG employees who do not have company email addresses.

PSEG is committed to providing reasonable accommodations to individuals with disabilities. If you have a disability and need assistance applying for a position, please call 973-430-3845 or email accommodations@pseg.com.

If you need to request a reasonable accommodation to perform the essential functions of the job, email accommodations@pseg.com. Any information provided regarding a disability will be kept strictly confidential and will not be shared with anyone involved in making a hiring decision.


Know your Rights: Workplace Discrimination is Illegal

Pay Transparency Nondiscrimination Provision

Last Date For Apply: 2024-06-13 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here