Customer Success Specialist – Work From Home

To apply please visit:

https://jobs.careerstaffing.net/job-detail/30659/customer-success-specialist-work-from-home

Description_x000D_

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Mommy Jobs Online (mommyjobsonline.com) is now seeking a professional remote Customer Success Specialist._x000D_

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Responsibilities_x000D_

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Provide a proactive and a thorough customer service experience through email, chat and phone on all customer support needs i.e., functionality questions, troubleshooting issues and configuration best practices._x000D_

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Continuously maintain an expert level knowledge base on the platform_x000D_

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Creation and management of external documentation_x000D_

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Continuously work to improve training content, webinars, and tools accessible to the users_x000D_

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Diagnose issues/bugs and provide detailed testing evidence to the Product / Development Teams_x000D_

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Engage in proactive user communications for new features, reports, etc._x000D_

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Lead and manage all efforts in getting the Avianis platform fully implemented into small to medium fleet size operations_x000D_

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Qualifications_x000D_

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Strong communication skills, with the ability to multi-task numerous communications simultaneously and be quick, efficient and confident throughout_x000D_

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Strong organizational and time management skills _x000D_

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Process-oriented_x000D_

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Ability to self-manage, and work remotely with a minimum of daily oversight_x000D_

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Patient and can handle multiple tasks simultaneously_x000D_

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Strong problem-solving skills_x000D_

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Ability to quickly evaluate and make independent decisions_x000D_

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Well-developed interpersonal skills_x000D_

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Exceptional presentation and objection-handling skills _x000D_

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Self-motivator to continuously work to enhance the customer’s support experience_x000D_

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Professional and personable_x000D_

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An ability to interact with various C-Level customer executives_x000D_

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A strong sense of teamwork, integrity and self-motivation_x000D_

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Bachelor’s Degree_x000D_

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Background in general aviation (specifically 135/91 operations)_x000D_

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Preferably been either a Flight Coordinator/Dispatcher/Charter Sales previously for a small amount of time_x000D_

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Understanding of cloud-based technology and integrations _x000D_

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Previous experience educating and training a plus_x000D_

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This position is considered an Intermediate Level position. Will consider Entry-Level candidates depending on education and aptitude. _x000D_

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Pay: $19.74 per hr_x000D_

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To Become An Agent_x000D_

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Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly._x000D_

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Jobseeker Live Chat – [ Link removed ] – Click here to apply to Customer Success Specialist – Work From Home _x000D_

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Job Requirements_x000D_

_x000D_

Responsibilities_x000D_

Provide a proactive and a thorough customer service experience through email, chat and phone on all customer support needs i.e., functionality questions, troubleshooting issues and configuration best practices._x000D_

Continuously maintain an expert level knowledge base on the platform_x000D_

Creation and management of external documentation_x000D_

Continuously work to improve training content, webinars, and tools accessible to the users_x000D_

Diagnose issues/bugs and provide detailed testing evidence to the Product / Development Teams_x000D_

Engage in proactive user communications for new features, reports, etc._x000D_

Lead and manage all efforts in getting the Avianis platform fully implemented into small to medium fleet size operations_x000D_

_x000D_

_x000D_

_x000D_

Skills or Expertise_x000D_

_x000D_

Qualifications_x000D_

Strong communication skills, with the ability to multi-task numerous communications simultaneously and be quick, efficient and confident throughout_x000D_

Strong organizational and time management skills _x000D_

Process-oriented_x000D_

Ability to self-manage, and work remotely with a minimum of daily oversight_x000D_

Patient and can handle multiple tasks simultaneously_x000D_

Strong problem-solving skills_x000D_

Ability to quickly evaluate and make independent decisions_x000D_

Well-developed interpersonal skills_x000D_

Exceptional presentation and objection-handling skills _x000D_

Self-motivator to continuously work to enhance the customer’s support experience_x000D_

Professional and personable_x000D_

An ability to interact with various C-Level customer executives_x000D_

A strong sense of teamwork, integrity and self-motivation_x000D_

Bachelor’s Degree_x000D_

Background in general aviation (specifically 135/91 operations)_x000D_

Preferably been either a Flight Coordinator/Dispatcher/Charter Sales previously for a small amount of time_x000D_

Understanding of cloud-based technology and integrations _x000D_

Previous experience educating and training a plus_x000D_

This position is considered an Intermediate Level position. Will consider Entry-Level candidates depending on education and aptitude.

To apply please visit:

https://jobs.careerstaffing.net/job-detail/30659/customer-success-specialist-work-from-home