Customer Solutions Specialist Job in Fusion Connect

Fusion Connect, Remote, Openings : 1, Experience : Not Specified
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Job Description :

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Job Description:

Essential Duties and Responsibilities include the following: (Other duties may be assigned.)

  • Handle inquiries concerning billing issues, care issues, technical issues, and general questions providing prompt knowledgeable responses
  • Process add/moves/changes requests
  • Maintain ownership through completion of all customer requests
  • Handle all types of customer interaction types including e-mail, telephone calls, and fax requests
  • Provides superior above average level of customer service to all customers (internal and external)
  • Partner with Account Advisors to ensure customer satisfaction and revenue goals
  • Keep customer information updated on assigned accounts and stay abreast of customer needs/changes
  • Upholds Fusion Communications’ company virtues

Job Title:

CUSTSOLSPEC – Customer Solutions Specialist

Employment Type:

Full time

Location:

USA – Remote
Skills : Handle inquiries concerning billing issues, care issues, technical issues, and general questions providing prompt knowledgeable responses, Process add/moves/changes requests, Maintain ownership through completion of all customer requests

Last Date For Apply: 20/Mar/2022 00:00:00 Job Type : Full Time, Employment Type : Permanent Apply Here