Customer Service Representative Job in Trendy Events Co

Trendy Events Co, Charlotte, NC 28208, Openings : 1, Experience : Not Specified
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Job Description :
The provision of service Trendy Events provides derives from our specific systems and strategies which have generated us measurable results, rather than general tactics.

A Customer Service Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.

Responsibilities:
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
Qualifications:
  • High school diploma or equivalent
  • Outstanding phone and email etiquette
  • Able to manage multiple accounts simultaneously
  • Exceptional communication skills
Job Type: Full-time

Pay: From $25.00 per hour

Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Paid time off
  • Vision insurance
Schedule:
  • 8 hour shift
Supplemental Pay:
  • Bonus pay
  • Signing bonus
Last Date For Apply: 17/Nov/2022 02:11:27 Job Type : Full Time, Employment Type : PermanentApply Here