Customer Service Representative 1

Nuvance Health, Danbury, CT 06810, Openings : 1,
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Job Description :

Description

Radiology Department – Outpatient – seeks Part Time – Evening Shift Customer Service Representative!

Here is a rare opportunity for a customer/patient focused professional to support a dynamic and growing radiology team at our outpatient center. In this role, you will Schedule, greet and register Radiology Out-patients following Danbury Hospital and department policies and procedures. We need someone that exhibits service excellence skills in accordance with established standards and wants to be an integral part of the healthcare team, providing assistance and support to team members. Work hours are 4pm-8pm Tuesday, Wednesday, Thursday&amp 7:30am-3:30pm Saturday . We offer competitive perks and benefits and a $2.50/hour shift differential. Rate is based on FULL Years of creditable experience including Medical Assistants, Billing, Scheduling, data entry – in healthcare. ( $16 – 26/hour plus shift differential. Based on 0 – 15+ years experience of relevant creditable experience) Healthcare experience preferred but extensive customer service candidates will be considered. Interested candidates are asked to send resume and salary target to Christine..Petti@nuvancehealth.org for immediate consideration.


Nuvance Health has a network of convenient hospital and outpatient locations — Danbury Hospital, New Milford Hospital, Norwalk Hospital and Sharon Hospital in Connecticut, and Northern Dutchess Hospital, Putnam Hospital Center and Vassar Brothers Medical Center in New York — plus multiple primary and specialty care physician practices locations, including The Heart Center, a leading provider of cardiology care. Non-acute care is offered through various affiliates,


Summary:
Schedules, greets and registers Radiology Out-patients following Danbury Hospital and department policies and procedures. Exhibits service excellence skills in accordance with established standards. Functions as an integral part of the healthcare team, providing assistance and support to team members.


Responsibilities:
1. Performs reception functions according to department policies and procedures.
2. Schedules and registers patients accurately and completely, properly identifying patients.

3. Performs web-basing to verify patient insurance eligibility and verifies pre certifications for exams when required.

4. Accurately enters orders into Cerner RIS system and send requisition to communicate with technical staff.

5. Demonstrates competency in Radiology information systems (e.g. Cerner, Invision, Soarian, document scannning, etc.) and accurately performs functions related to the position.

6. Adheres to department standards for service excellence.

7. Insures safe environment for staff, patients and visitors.

8. Fulfills all compliance responsibilities related to the position.

9. Performs other duties as assigned.

Other information:
Required: Data entry required, strong telephone skills.
Minimum Experience: one year

Desired: Experience with Cerner, Invision, Soarian, medical terminology, radiology imaging.

Location: Danbury-20 Germantown Rd

Work Type: Part-Time

Standard Hours: 20.00

FTE: 0.500000

Work Schedule: Day/Eve 8

Work Shift: 4pm-8pm Tuesday, Wednesday, Thursday&amp 7:30am-3:30pm Saturday


Org Unit: 618

Department: DDI

Exempt: No

Grade: U2

Salary Range:

$16.0000 – $26.8267 Hourly


Education:
Essential:
  • HS Graduate or Equivalent
Working conditions:
Essential:
  • Significant manual skills / motor coord &amp finger dexterity
  • Little or no potential for occupational risk
  • Sedentary/light effort. May exert up to 10 lbs. force
  • Generally pleasant working conditions.


EOE, including disability/vets.


We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please contact Human Resources at 203-739-7330 (for reasonable accommodation requests only). Please provide all information requested to assure that you are considered for current or future opportunities.

Last Date For Apply: 2024-08-15 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here