Customer Service & IT Tech Position [email protected] eSprots Center. Job in USA eSports Inc

Hello,
This is the position for customer service staff for eSports PC Lan Center. We provide a top-touch environment for PC gamers and eSports people. We have two locations as below at your convenience to choose your job.

Centreville, VA Location

• I-Battle eSports & PC Gaming Center in Centreville, VA.
• 13810 Braddock Rd Unit B, Centreville, VA 20121
• www.i-battle.net
• www.facebook.com/usaesportsibattle

Annandale, VA Location

• Hunter-M eSports & PC Gaming Center in Annandale, VA.
• 7031 Little River Turnpike Unit 18D, Annandale, VA 22003
• www.hunter-m.net
• www.facebook.com/usaesportshunterm

Here are the shifts you could apply for a customer service position.

• Weekday-Overnight Shift, 12 am to 8 am Mon to Thur.
• Weekday-Day Shift, 8 am to 4 pm, Mon to Thur.
• Weekday-Evening Shift, 4 pm to 12 am Mon to Thur.
• Weekend-Overnight Shift, 12 am to 8 am, Fri to Sun. (Finish by Sun 8 am)
• Weekend-Day Shift, 8 am to 4 pm, Fri to Sun.
• Weekend-Evening Shift, 4 pm to 12 am, Fri to Sun.

Hourly Compensation Schedule – Customer Service Position.

• $10/H for the training period for about a month.
• Starting could be from $12/H to $15/H depending on the working performance after the qualification period. Mostly takes a month for the qualification period.
• $1 increase every 6 months, if qualified, up to $20.

Please be aware of the following:

• You need to know the basic knowledge of computer hardware and software.
• You need to keep the store tidy and follow up with some cleaning duties.
• You need to follow up with the counter-customer service.
• This is not a position for the summer vacation or seasonal job.
• This is not a position for the IT guys.

Special Opportunity regarding entry-level IT tech position.

We have an IT company as a mother company of these eSports centers. If you work at our local eSports center for a year with great working performance as a customer service representative, then we could allow transferring you to the IT company to train you to become an IT technician.

Applicants Must:

• Required over the 1-year customer service experience.
• Must be able to demonstrate the ability to pass pre-employment testing to include background checks, drug tests, and a valid drivers license.
• Friendly and comfortable working directly with customers
• Be authorized to work in the United States.
• Have a high school diploma or equivalent.
• Applicants must be at least 18 years of age.

Job Types: Full-time, Part-time

Pay: $12.00 – $20.00 per hour

Benefits:

• Employee assistance program
• Health insurance
• Professional development assistance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Night shift
• Overtime
• Weekend availability

Application Question(s):

• Are you willing to undergo a background check, in accordance with local law/regulations?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• English (Required)

License/Certification:

• Drivers License (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: One location