Customer Service Assistant Job in USA Sport Group

USA Sport Group, 4 Somerset Street, Whitehouse Station, NJ 08889, Openings : 1, Experience : Not Specified
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Job Description :

If youre looking to work at an exciting, fast-paced, sports company, then USA Sport Group is for you!

USA Sport Group is a growing organization that has become the #1 provider in community sports, offering sports camps and classes from ages 2 to adult in a wide variety of sports & for all ability levels. Office and admin roles play an integral part in making a difference in thousands of childrens lives through sport. These positions are dynamic, versatile, and rewarding.

The Customer Service Assistant will have a wide range of responsibilities in order to support the day-to-day requirements of the business. Successful candidates will work as part of an 8-10 person customer service team to provide excellent customer support via phone, email, and live chat. You will be at the forefront of building brand loyalty, assisting customers with program registrations, providing support for existing orders, and promoting our products & services wherever possible. Other responsibilities will include but are not limited to:

  • Maintain and update customer profiles and account information.
  • Assist customers with cancelations, refunds, and program switches.
  • Listen to customer issues and follow through to a resolution
  • Maintain a working knowledge of all USA Sport Group programs and services
  • Understand, uphold, and apply all company policies, terms, and conditions

Does this sound like you?

  • Flexibility and willingness to take on diverse roles and responsibilities
  • Ability to multi-task in a pressurized environment
  • Good communication skills both verbally and in written
  • Ability to deliver company philosophy and uphold customer service standards
  • Clear and friendly phone manner
  • Computer literate – especially Microsoft Office programs including Excel, Word, and Outlook
  • Good communication skills both verbally and in written

Flexible Contract Types Available

  • Part-time position
  • 5-20 hours per week
  • Hours fluctuate depending upon the season
  • Weekday, weekend, and evening hours available.
  • This is a remote position, with the option to work at our Head Office located in Whitehouse, St, NJ

USA Sport Group hires interns with a wide range of backgrounds and experiences. We are committed to the professional development of our entire team. Our extensive initial training, ongoing education, and individualized support ensure all our staff are prepared for their role.

Here are a few more reasons why you should join the USA Sport Group Team:

  • A rewarding and fulfilling employment experience
  • Part-time and full-time positions available
  • Flexible & customizable working hours
  • Individualized training and continuing support provided
Skills : Flexibility and willingness to take on diverse roles and responsibilities, Ability to multi-task in a pressurized environment,Good communication skills both verbally and in written

Last Date For Apply: 27/Mar/2022 00:00:00 Job Type : Full Time, Employment Type : Permanent Apply Here