Customer Service Agent – IDA

Posted 1 year ago
SkyWest Airlines, Idaho Falls, ID 83402, Openings : 1, Experience : Not Specified
Expired Job Description :
About SkyWest:
Are you looking for a fast-paced environment full of variety that will utilize your customer service, critical thinking, and multi-tasking skills? SkyWest is hiring immediately for entry level Customer Service Agents! No prior experience in aviation required. As a Customer Service Agent, you will provide excellent front-line service to our passengers. The result is a rewarding opportunity to learn many different facets of the SkyWest operation. Come join our Idaho Falls, ID team!

As a Customer Service Agent, youll also enjoy:

  • Shift trade flexibility
  • Opportunity to work with passengers from all over the world
  • Robust training program (no prior experience needed!)
  • Great team atmosphere
  • Potential to advance and grow within the company with potential Full Time or Part Time availability.

SkyWest employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:

  • 401(k) match
  • Performance Rewards and Profit Sharing
  • Worldwide flight benefits for you and your family with one or more of our major airline partners
Primary Job Duties:
This is a full-time position.

As a Customer Service Agent, you will provide excellent front-line service to our passengers.

  • Greet and assist all customers in a friendly and timely manner
  • Issue tickets, assign seat assignments, check baggage, board flights and provide any other information needed
  • Assist special needs passengers and resolve customer complaints
  • Communicate clearly with ground personnel and flight crews
  • Calmly handle situations such as cancelled and delayed flights
  • Other duties as assigned
Minimum Requirements:
We are looking for individuals with a passion for customer service, especially within the airline industry! SkyWest Customer Service Agents come from a wide range of backgrounds, education, interests, and experience. To apply, you only have to meet the following criteria:

  • Must be at least 18 years old
  • Must possess a valid state issued driver’s license
  • Must be able to pass a pre-placement background check and drug screen
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Ability to lift 60 lbs. with or without reasonable accommodation
  • Willing to work nights, weekends, and holidays

Please complete the on-line application. Qualified applicants will be contacted.
Last Date For Apply: 2022-07-21 05:07:26 Job Type : Full Time, Employment Type : PermanentExpired