Customer Care Representative – Work From Home (MO) Job in Medical Transportation Management (MTM)
We are currently hiring Work From Home in the state of Missouri!
Pay Rate: $18.00
All you need for the Customer Care Representative role is:
MUST reside in the state of Missouri
1 year of Customer Service experience.
Basic typing/computer experience with excellent navigational skills.
High speed Internet access such as Cable, DSL or Fiber (a minimum upload speed of 3 mbps and a minimum download speed of 30 mbps). Use of wireless and WiFi “air cards” is prohibited. (Work From Home Agents)
A quiet space within the home free of distractions to take in-coming calls. (Work from Home Agents)
What you will be doing:
The Customer Care Representative is the frontline representative and image of Medical Transportation Management (MTM). The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative’s skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities.
5:00am – 1:30pm Mon – Wed, Fri – d
7:00am – 3:30pm Mon – Wed, Fri – Sat
8:00am – 4:30pm Mon – Fri
8:30am – 5:00pm Mon – Fri
9:00am – 5:30pm Sun – Thurs
11:30am-9:00pm Mon-Wed, Fri-Sat (Off Thursday and Sunday)
11:30am-9:00 pm Sun-Thurs (off Friday and Saturday)
The culture and benefits of working for MTM:
We cultivate and are committed to a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team. Together, we will push to achieve our vision of communities without barriers—for all races.
What’s in it for you:
- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Flexible Scheduling
- Paid Time Off and Holiday Pay
- Maternity/Paternity Leave
- Birthday Holiday
- Casual Dress Environment
- Tuition Reimbursement
- MTM Perks Discount Program
- Milestone Anniversary One Month Sabbatical
- Leadership Mentoring Opportunities
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.