Criminal History Unit Technical Records Specialist 2 – Nampa

Are you passionate about protecting children and vulnerable adults? Are you looking to do meaningful work, while enjoying top notch benefits? If so, the Department of Health &amp Welfare Criminal History Unit invites you to consider a career on our team! The Criminal History Unit conducts criminal history and background checks on persons that care for children and vulnerable adults. The Department is currently seeking a highly motivated, self-driven and autonomous person to join its Background Check Unit and ensure that only the most qualified individuals provide services to the vulnerable population of the state.

Currently, the Department has one (1) full-time opening (benefitted) for a Technical Records Specialist 2 at their Nampa office. The scope of primary duties for this position are to meet applicants for the Departments background check and collect their fingerprints (in person). While performing this task, this person will be required to review information related to the criminal history of persons applying for the Department background check and make fitness determinations about them based on established criteria.

The secondary duties of the position are to meet applicants for the Department’s background check and collect their fingerprints (in person). While performing this task, this person may also be required to review information related to the criminal history of persons applying for the Department background check and make fitness determinations about them based on established criteria.

In general, applicants for this position must be very flexible and able and willing to travel at the Department’s expense to any part of the state to provide coverage in the unit when staff at other locations are or would be absent. Sometimes travel will be needed with very short notice.

• For this Nampa position, short notice travel is expected to be to the Department offices at Boise, typically not requiring an overnight stay.
• In the event that an overnight stay is required, the person will receive as much notice as possible to make the pertinent preparations. Travel costs will be covered by the Department to include lodging, transportation and per diem.

• excellent medical, dental and vision insurance-employee only coverage for PPO $65/month for medical and vision &amp $10.06/month for dental
• generous vacation and sick leave accrual beginning as soon as you start
• 11 paid holidays a year
• paid parental leave
• participation in PERSI – one of the Nations best state retirement systems (the state currently contributes 11.94% of gross wages to an employee’s PERSI account)
• multiple savings plans, optional 401K, and optional 457
• basic life insurance for employee and family
  • employee covered at one times annual salary
  • spouse covered at $10,000
  • child covered at $5,000
• wellness programs
• ongoing training opportunities
• an opportunity for student loan forgiveness
• and more!

• Perform complex and difficult program support functions for multiple or highly specialized programs.
• Devise solutions that fall outside existing policies and procedures using authority, knowledge, and judgment.
• Problem solve and negotiate with authority to act on decisions made.
• Serve as a program expert and provide guidance and assistance regarding complex program rules and regulations to office staff and external customers requiring extensive knowledge of department programs and objectives.
• Frequent contact with internal and external customers, which requires good public relation skills.
• Function with considerable independence and exercise discretion in applying policies and procedures.

You must possess all the minimum qualifications listed below to pass the exam for this position. Click on the Questions tab associated with this announcement for the details regarding minimum qualification requirements. The Supplemental Questions on the application are the exam questions. Please make sure your resume supports your answers. Failure to do this may result in not passing the exam and disqualify you from being considered for this position.

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  Experience monitoring record systems to identify and correct errors.
• Experience Interpreting, explaining, and applying laws, regulations, and complex policies for multiple or highly specialized programs.
• Experience analyzing information and researching a variety of sources to identify and resolve problems or issues.
• Experience dealing with individuals from varying cultural and socio-economic backgrounds in stressful situations.
• Experience entering and retrieving data using a computerized record system.
• Experience composing and proofreading business correspondence.

ADDITIONAL QUALIFICATIONS:

Below are additional qualifications. They are not required, however, having the minimum qualifications and the education and/or experience below will increase your score. Please answer each item below with enough detail to determine you meet each requirement to receive extra credit.

• Ability to speak Spanish and English fluently. If selected, you may be assessed on your abilities during the interview.
• Ability to read and write Spanish and English fluently. If selected, you may be assessed on your abilities during the interview.