Conciliation Specialist Job in US Community Relations Service

US Community Relations Service, Birmingham, Openings : 1, Experience : Not Specified
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Job Description :

Duties

As a Conciliation Specialist teleworking 100%, at an approved telework site in the duty locations State, you will provide facilitation, mediation, and conciliation services for communities facing conflicts and tensions arising from jurisdictional categories included in the Civil Rights Act of 1964 and the Hate Crimes Prevention Act (HCPA) of 2009, you will mitigate conflicts, and support communities working to prevent or respond to bias incidents and hate crimes committed on the basis of actual or perceived race, color, national origin, gender, gender identity, sexual orientation, or religion. More specifically:

  • You will provide complex facilitation, mediation, and conciliation services for communities facing conflicts and tensions related to race, color, or nationality, pursuant to the Civil Rights Act of 1964 and related to race, color, nationality, LGBTQ status, gender, disability status, or religion, pursuant to the HCPA of 2009.
  • You will complete conflict assessments and develop action plans in order to determine CRS jurisdiction, identify key stakeholders and issues, and to determine appropriateness of CRS services.
  • You will provide training and consultation services to public officials and community representatives and provide them with the skills and mechanisms necessary to prevent and resolve future tensions.
  • You will lead regional projects or initiatives, as assigned by leadership, to improve CRSs ability to deliver services, and ability to anticipate and prevent conflict in jurisdictional communities.
  • You will develop and implement comprehensive outreach plans for each state/location assigned to you that target all jurisdictional communities.
  • You will serve as a mentor to staff by modeling professional behavior. Provides advice regarding mediation, facilitation, conflict resolution practices and procedures, and identifies areas needed for improvement.
  • You will speak at various formal and informal briefings, workshops, and events to provide information on conflict resolution activities and hate crime prevention.

Requirements

Conditions of Employment

  • You must be a United States Citizen or National.
  • You will be required to complete a pre-employment security investigation and background check which includes a drug screening.
  • You may be required to complete a one-year probationary or trial period.
  • Selective Service registration is required for males born on, or after, December 31st 1959. Those not registered should have an approved exemption on file.
  • You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met.
  • Additional selections may be made from this announcement, for up to 90 days, if openings occur within the duty locations State.
  • Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines.
  • You will be required to be fully vaccinated against COVID-19, regardless of the employees duty location or work arrangement (e.g., telework, remote work, etc.) subject to such exceptions as required by law.
  • Physical Demand – You will be required to be active and mobile for long periods during activities, such as demonstrations and responses to civil disturbances.
  • Work Condition – You may be subjected to moderate risk, such as dealing with persons who are stressed, hostile, or mentally unstable, and may work in public venues, such as parks, stadiums, or streets.
  • You will be required to sign a Memorandum of Understanding in which you agree to telework full-time from an approved telework site that is in your set duty location.

Qualifications

To qualify for the position of Conciliation Specialist, (GS-0101-12/13), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to the series and grade you are applying to.

1. BASIC EDUCATION AND QUALIFICATION REQUIREMENT: You must have a degree from an accredited college or university that included a major field of study in behavioral or social science; or related disciplines appropriate to the position such as psychology, sociology, anthropology, and conflict/dispute resolution majors. You must submit transcripts to prove completion of four full-years of course study.
OR
Any degree with four years of appropriate experience that demonstrates you possess knowledge of one or more of the behavioral or social sciences equivalent to a major in the field. (This must be demonstrated in your resume);

AND

2. SPECIALIZED EXPERIENCE REQUIREMENT:

For the GS-12, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-11 in the Federal service. At a minimum, specialized experience must be in or related to the following:

  • Assisting in delivering facilitated dialogue and consultation services to community groups experiencing conflicts or tensions; AND
  • Assisting community groups with developing and implementing outcomes that improve capacity to reduce or resolve tension or conflict or prevent or respond to actual or perceived hate crimes; AND
  • Developing positive working relationships with city, county, and/or state officials, including law enforcement officials, community leaders; civil rights organizations; faith-based groups; educational institutions; and/or other community groups.

For the GS-13, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-12 in the Federal service. At a minimum, specialized experience must be in or related to the following:

  • Assessing conflicts between community groups and developing strategies to reduce those tensions and prevent future conflict; AND
  • Assisting in delivering facilitated dialogue and consultation services to community groups experiencing conflicts or tensions; AND
  • Assisting community groups with developing and implementing outcomes that improve capacity to reduce or resolve tension or conflict or prevent or respond to actual or perceived hate crimes; AND
  • Developing positive working relationships with city, county, and/or state officials, including law enforcement officials, community leaders; civil rights organizations; faith-based groups; educational institutions; and/or other community groups.
You MUST meet all qualification requirements by the closing date of this announcement, 01/17/2022Your resume must support your responses to the questionnaire and qualification requirements. Failure to do so may result in an ineligible rating. See the Required Documents section for important notes about what must be included in your resume.

Education

This position requires you to have a degree. The requirement is listed in the Qualifications section of this announcement.

If you are relying on your education to meet qualification requirements:

Education must be reviewed and certified by an accrediting institution recognized by the U.S. Department of Education in order for it to be creditable toward your qualifications. Therefore, you should provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.

For more information about this requirement, please visit the U.S. Department of Education website for Foreign Education Evaluation.

All documentation must be in English or include an English translation.

Additional information

  • CAREER TRANSITION PROGRAMS (CTAP or ICTAP): For more information visit: USAJOBS Career Transition Programs
  • VETERANS AND MILITARY SPOUSES: Please see USAJOBS Veterans Preference for more details.
  • DOJ EEO STATEMENT: The U.S. Department of Justice fosters an inclusive and diverse workforce, find our EEO statement online at: http://www.justice.gov/jmd/eeos/08-eeo-policy.pdf
  • SELECTIVE SERVICE: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov.
  • REASONABLE ACCOMMODATION REQUESTS: DOJ policy can be found at: https://www.justice.gov/jmd/eeos/manual-and-procedures-providing-reasonable-accommodation. If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire
COVID-19 Vaccination Requirements:
1. As required by Executive Order 14043, Federal employees are required to be FULLY vaccinated against COVID-19 regardless of the employees duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or BEFORE appointment or onboarding with the agency, if after November 22, 2021. The agency will provide additional information regarding what information or documentation will be needed and how you can request of the agency a legally required exception from this requirement.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the Job Opportunity Announcement closes (at 11:59 pm EST on01/17/2022), applicants who are found tentatively qualified will receive a message with a link to take an USA Hire assessment as a secondary screening. If you pass the USA Hire assessment, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. You will be placed in one of three categories, Best Qualified, Highly Qualified, or Qualified. Within these categories, applicants eligible for Veterans Preference will receive selection priority over non-veteran preference eligibles. Best Qualified applicants will be referred to the Hiring Official for employment consideration.

Your qualifications will be evaluated on the following competencies (knowledge, skills, and other characteristics):
Attention to Detail, Community/Cultural Awareness, Conflict Assessment, Customer Service, Flexibility, Influencing/Negotiating, Integrity/Honesty, Interpersonal Skills, Learning, Planning and Evaluating, Program Delivery, Self-Management, Stress Tolerance, and Teamwork

In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.

“The assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.”

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration.

Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

  • Meet CTAP or ICTAP eligibility criteria;
  • Be rated well-qualified for the position with a score of 85 or above based on the competencies listed above; and
  • Submit the appropriate documentation to support your CTAP or ICTAP eligibility.
  • Benefits

    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • Required Documents

    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have – whether youre a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure youre eligible under their policies.

    Documentation requirements may vary from applicant to applicant based on your eligibility claims.
    For example, Veteran documents would be required only from applicants claiming Veterans Preference. It is your responsibility to carefully review the list of document descriptions below, to see which documents are required for your application.

    REQUIRED DOCUMENTS

    • Resume
    • Transcript

    OPTIONAL DOCUMENTS
    Cover Letter, DD-214/ Statement of Service, Disability Letter (Schedule A), Disability Letter (VA), Other Supporting Documentation, Professional Certification, Resume, SF-15, SF-50/ Notification of Personnel Action, Transcript, and Writing Sample
    ALL APPLICANTS: You must submit a detailed resume containing the following pieces of information for each job entry listed in your employment history:
    • official position title,
    • employer name and contact information,
    • start and end dates (including month and year),
    • a detailed list of duties & accomplishments,
    • your highest salary (or grade/step) achieved, and
    • the number of hours worked per week (or indicate full-time).
    If youre unsure about what to include in your resume, please review the USAJOBS Resume Writing Tutorial on YouTube. You are encouraged to use the USAJOBS Resume Builder, as this will ensure youre including everything that is required.

    If you are claiming a Veterans Preference eligibility:
    • When claiming a Veterans Preference, you must submit your last DD-214 (Certificate of Release or Discharge from Active Duty) form, specifically the Member #4 Copy, indicating dates and character of service and discharge type.
    • If you are a Veteran with a service-connected disability rating of 30% or more, you will need to additionally submit the SF-15 (Application for 10-point Veterans Preference) and a copy of your VA Letter stating your disability rating.
    • If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter, and/or Permanent Change of Station (PCS) orders. See Veteran Family Preference for more information.
    • For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets.
    If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
    • You must submit your separation notice or agency RIF letter from your agency.
    • If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
    • See USAJOBS Career Transition Programs for more information.
    If you are using education to qualify for this position, or education is required:
    • You must submit a transcript, which may be unofficial, as long as it contains a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of award.
    • Your transcript must come from a nationally-accredited educational institution recognized by the Department of Education.
    • If submitting a foreign transcript, you must have the transcript reviewed by an approved foreign education review organization recognized by the Department of Education.
    • Please do not submit electronic transcripts with documentation security protection, these may prevent our application system from accepting and processing the document.
    More Info:
    USAJOBS – What documents might I need to provide?
    Application Manager Help – Documents
  • How to Apply

    Please read the entire announcement and all the instructions before you begin an application. To apply for this position, you must complete the initial online application, to include the initial online assessment and submission of the required documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 01/17/2022 to receive consideration. The application process is as follows:

    If you would like to preview the assessment questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/11325438

    • To begin the application process, click the Apply Online button
    • Answer the questions presented in the application and attach all necessary supporting documentation.
    • Click the Submit Application button prior to 11:59PM (ET) on 01/17/2022.
    • After submitting an online application, you will be notified whether or not you are required to take additional online assessments through the USA Hire Competency Based Assessment system. This message will be delivered to you via email notification. The email may be routed to your “Spam” or “Junk” folder.
    • If you are asked to take the USA Hire Competency Based Assessments, you will be presented with a unique URL to access the USA Hire system. Access to USA Hire is granted through your USAJOBS login credentials. Be sure to review all instructions prior to beginning your USA Hire Assessments. Click here for Computer System Requirements (https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_System_Requirements)
    • Note, set aside at least 3 hours to take these assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue at a later time, you can re-use the URL sent to you via email and also found on the Additional Application Information page that can be located in the application record in your USAJOBS account.

    To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (https://my.usajobs.gov/Account/Login). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

    To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: https://my.usajobs.gov/Account/Login. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application, including the invitation to take the USA Hire assessment. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/

    Agency contact information

    Karen Humes

    Address
    Community Relations Service
    2 Constitution Square
    145 N Street NE
    Room 9W.300
    Washington, DC 20530
    US

    Next steps

    Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA).

    Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments.

    To be considered for the position, you must meet all qualifications, including meeting or exceeding the cut score on the required assessments.

  • Fair and Transparent

    The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

    • Equal Employment Opportunity (EEO) Policy
    • Reasonable accommodation policy
    • Financial suitability
    • Selective Service
    • New employee probationary period
    • Signature and false statements
    • Privacy Act
    • Social security number request

Required Documents

Documentation requirements may vary from applicant to applicant based on your eligibility claims.
For example, Veteran documents would be required only from applicants claiming Veterans Preference. It is your responsibility to carefully review the list of document descriptions below, to see which documents are required for your application.

REQUIRED DOCUMENTS

  • Resume
  • Transcript

OPTIONAL DOCUMENTS
Cover Letter, DD-214/ Statement of Service, Disability Letter (Schedule A), Disability Letter (VA), Other Supporting Documentation, Professional Certification, Resume, SF-15, SF-50/ Notification of Personnel Action, Transcript, and Writing Sample
ALL APPLICANTS: You must submit a detailed resume containing the following pieces of information for each job entry listed in your employment history:
  • official position title,
  • employer name and contact information,
  • start and end dates (including month and year),
  • a detailed list of duties & accomplishments,
  • your highest salary (or grade/step) achieved, and
  • the number of hours worked per week (or indicate full-time).
If youre unsure about what to include in your resume, please review the USAJOBS Resume Writing Tutorial on YouTube. You are encouraged to use the USAJOBS Resume Builder, as this will ensure youre including everything that is required.

If you are claiming a Veterans Preference eligibility:
  • When claiming a Veterans Preference, you must submit your last DD-214 (Certificate of Release or Discharge from Active Duty) form, specifically the Member #4 Copy, indicating dates and character of service and discharge type.
  • If you are a Veteran with a service-connected disability rating of 30% or more, you will need to additionally submit the SF-15 (Application for 10-point Veterans Preference) and a copy of your VA Letter stating your disability rating.
  • If you are the qualifying parent or spouse of a disabled, deceased, or deployed Veteran, and are seeking a derived preference eligibility, you must submit appropriate supporting documentation such as the Veterans DD-214, SF-15, VA Letter, and/or Permanent Change of Station (PCS) orders. See Veteran Family Preference for more information.
  • For more information on each type of Veterans Preference, and the documentation required for each, see FedsHireVets.
If you are a displaced Federal employee claiming eligibility under CTAP or ICTAP:
  • You must submit your separation notice or agency RIF letter from your agency.
  • If you have not yet been separated, you can provide the letter of intent to separate you from the agency because of reduction-in-force.
  • See USAJOBS Career Transition Programs for more information.
If you are using education to qualify for this position, or education is required:
  • You must submit a transcript, which may be unofficial, as long as it contains a full listing of courses, credit earned, grade and grade-point-average, subject area, degree(s) earned, and dates of award.
  • Your transcript must come from a nationally-accredited educational institution recognized by the Department of Education.
  • If submitting a foreign transcript, you must have the transcript reviewed by an approved foreign education review organization recognized by the Department of Education.
  • Please do not submit electronic transcripts with documentation security protection, these may prevent our application system from accepting and processing the document.
More Info:
USAJOBS – What documents might I need to provide?
Application Manager Help – Documents

Help

This job is open to

  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a “surplus” or “displaced” employee.

  • Individuals with disabilities

  • The public

    U.S. Citizens, Nationals or those who owe allegiance to the U.S.

Clarification from the agency

This position is being advertised under delegated examining procedures and is open to all U.S. Citizens. Preference for eligible veterans will be applied.

Last Date For Apply: 26/Mar/2022 03:03:00 Job Type : Full Time, Employment Type : Permanent Apply Here