Commercial Bank Client Onboarding Managing Director
Expired Job Description :We are looking for an executive leader with a proven track record of running large-scale operations teams. They must have the ability to influence peers to drive results across lines of business while executing organizational change agendas. This leader will be focused on driving operational efficiency, continuous improvement and enhancing the client experience. This strategic leader will be aligned to the Middle Office and be responsible for overall execution of the operational teams goals as well as delivering on organizational commitments to clients and partners.
Job Responsibilities:
- Management oversight of an organization of Delivery Executives, VP team leads, and their staff of Specialists at the VP and Associate level responsible for executing critical client operational functions for new and existing clients.
- Creating and driving strategic innovations focused on improving the client experience, while improving the teams efficiency.
- Developing and maintaining key partnerships with sales, banking, MO partners, technology, and treasury operations.
- Maintaining a strong risk and control environment which aligns with the firms control agenda.
- Recruiting and maintaining a strong team of talent develop new ways to grow and develop the team.
- Staying abreast of industry and competitor trends and work with strategy teams to continue to improve the overall client delivery.
- Overseeing the management and evolution of key KPIs provide regular executive management updates to partners and senior management.
- Building a presence with all Middle Office operational employees promoting inclusion, employee engagement, and culture
- Representing the Commercial Client Operational Organization in cross functional working groups.
The ideal leader possesses both deep and strategic expertise managing a complex operational organization as well as demonstrated success driving scale, efficiency, and control. This position must also align results and resources to support overall the financial plans and goals of the organization.
Required Qualifications, capabilities and skills:
- Dynamic, high-energy leader passionate to drive the organization forward
- Minimum of 10 years large team management experience exceptional leadership qualities
- Outstanding ability to convey senior leadership messages in both verbal and written form
- Management of a multi-million dollar budget with demonstrated results
- Deep experience managing complex client facing front office functions
- Demonstrated expertise in the operational management and governance
- Proven success implementing transformational change
- Excellent interpersonal, influencing, communication and partnership skills
- BA/BS degree required,
- Client-facing experience
Preferred Qualifications, capabilities and skills:
- MBA Preferred
Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth.
- Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more
- Help the community through expansive volunteer opportunities
- Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees
- Some travel may be required to support various clients and coverage team
*Final Job Grade and officer title will be determined at time of offer, and may differ from this posting.*
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the worlds most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the WELL Health-Safety Rating for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firms current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firms vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
Equal Opportunity Employer/Disability/Veterans
