Claims Adjuster – Centralized

As a centralized claims adjuster, you’ll help customers resolve auto claims involving up to two vehicles. This is not a field position. Primarily over the phone, you’ll accurately document claims details, interview those involved in an accident, make coverage and liability decisions, and collaborate with peers to verify consistency of accident details. Along with a supportive team, you’ll have ongoing coaching and development to help you feel confident while supporting customers through a stressful time.

This is a remote position.

• Manage a high volume of claim files from beginning to end
• Resolve and document auto claims as quickly and accurately as possible
• Interview all involved in an accident to determine coverage and liability decisions
• Validate damage is consistent with the report of the accident
• Independently make decisions related to liability and coverages

Two or more years of college education or relevant work experience
• Work or educational experience must include:
  • Customer service, sales and/or influencing others
  • Fast paced and changing environment
  • Multitasking and time management skills
  • Effectively communicating verbally and in writing
  • Computer skills

Schedule: August 28, 2023 Tuesday – Saturday 10:00am – 7:00pm EST

Compensation

• $22.50 – $24.00
• Gainshare bonus up to 16% of your eligible earnings based on company performance
• An additional 10% when you work evening or weekend hours
• Performance-based rewards

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental &amp vision, including free preventative care
• Wellness &amp mental health programs
• Health care flexible spending accounts, health savings accounts, &amp life insurance
• Paid time off
• Paid &amp unpaid sick leave where applicable, as well as short &amp long-term disability
• Parental &amp family leave military leave &amp pay
• Diverse, inclusive &amp welcoming culture with Employee Resource Groups
• Career development &amp tuition assistance

Energage recognizes Progressive as a 2023 Top Workplace for: Innovation, Purposes &amp Values, Work-Life Flexibility, Compensation &amp Benefits, and Leadership.

Equal Opportunity Employer

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