CHILD SUPPORT SPECIALIST II (SPANISH SPEAKING)
Expired Job Description :Agency: Department of Healthcare and Family Services
Job Posting ID: CS14550
BPIS: 10812
Group: A
Start Date: 04/25/2022
Closing Date: 05/06/2022
Salary: $4,558 – $6,699 (Anticipated monthly for non-state $4,558)
Job Type: Salaried Full Time
County: Cook
Number of Vacancies: 1
Plan/BU: RC062
Job Posting Details:
The Department of Healthcare and Family Services, Division of Child Support Services is seeking a qualified and motivated individual to join our Cook Central Region team in the role of Child Support Specialist II. This position requires two years of Child Support Specialist I experinece, extensive knowledge of court and administrative practices, and analytical tools related to parentage and child support. Requires the ability to translate into Spanish for non-English speaking.
HFS values employees with different backgrounds, life experiences, and talents.
Employees receive a robust benefit package including:
- Monday-Friday work schedule
- Flexible work schedules are available in many program areas (remote work may be an option for certain positions)
- Health, Life, Vision, and Dental Insurance
- Pension Plan
- (10) Weeks paid Maternity/Paternity Leave
- Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
- Employees earn (12) paid Sick Days annually
- New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
- Employees earn (3) paid Personal Days annually
- (13-14) Paid holidays annually (based on start date)
If you are seeking a new opportunity, and this position appeals to you, please apply today!
At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.
HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.
In compliance with the Americans with Disabilities Act and the Illinois Human Rights Act, State agencies must ensure that the employment process is accessible to persons with disabilities. Specifically, these laws require that the State provide reasonable accommodations upon request by individuals participating in all steps of the employment process. This includes the State of Illinois Structured Interview process.
Collective Bargaining Agreement language applies to this requisition:
We are currently transitioning away from a paper application process to an electronic application process. This position has not been transitioned. Please follow the directions below when applying to this position.
DO NOT APPLY ONLINE
**DO NOT CLICK THE APPLY BUTTON**
CMS100/B Employment Application and all applicable documentation should be submitted to the Agency contact listed below.
Posting Identification # CS14550
Job Responsibilities
- Serves as technical support to lower level Child Support Specialists
- Reviews and reconciles the more complex child support case records
- Interprets and reviews support orders, both judicial and administrative, for case review and entry into the system
- Resolves customer service issues through direct customer contact or with other state agencies, legal partners, etc., by phone, written correspondence, e-mail, and face-to-face office visits
- Serves as an expert witness in court and at administrative hearings
- Translates information and documents into Spanish for non-English speaking people
- Assists with planning and implementing judicial, administrative, and legislative policies relating to child support services in Illinois
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above
Minimum Qualifications
- Requires two years of Child Support Specialist I experience
- Requires the ability to speak and write Spanish at a colloquial skill level
Knowledge, Skills & Abilities
- Requires extensive knowledge of court and administrative practices related to parentage and child support
- Requires extensive experience in applying analytical tools to assess a child support case
Conditions of Employment
- Requires the ability to pass a national background check prior to employment due to accessing confidential federal tax information
Work Hours: 8:30 a.m. – 5:00 p.m. Monday – Friday
Work Location: 36 S Wabash Ave Chicago, IL 60603-2901
Agency Contact: HFS.DCSSApps@illinois.gov
Job Function: Social Services
CANDIDATES MUST SUBMIT A SEPARATE BID FORM (as applicable) AND CMS-100/B FOR EACH POSTED VACANCY APPLIED FOR.
APPLICATION INSTRUCTIONS
DO NOT APPLY ONLINE.
Please submit application via email to: HFS.DCSSApps@illinois.gov
Current State Employees:
- Seeking a Promotion – Submit an Official Position Vacancy Bid Form and CMS-100B Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
- Older versions of the CMS-100B will not be graded or returned to applicants.
- Failure to complete and submit the new CMS-100B (version dated 9/2020 or after) will result in your application being rejected.
- Seeking a Transfer – Submit an Official Position Vacancy Bid Form, Transfer Request, and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
- A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
- Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.
- Seeking a Reduction – Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
- A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
- Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.
Former State Employees:
- Submit an Official Position Vacancy Bid Form and CMS-100 Employment Application (version dated 9/2020 or after) to the Agency Contact address listed above.
- A separate Bid form and Application is required for each Posting Identification#/Job Requisition ID # or your bid will be rejected.
- Failure to complete and submit the new CMS-100 (version dated 9/2020 or after) will result in your application being rejected.
Non-State Employees:
- Submit a CMS-100 Employment Application (version dated 9/2020 or after) and official college transcripts (where applicable) to the Agency Contact address listed above.
- Documentation is required for each Posting/Bid ID or your application(s) will be rejected.
- Failure to complete and submit the new CMS-100 version (dated 9/2020 or after) will result in your application being rejected.
