Call Center Representative FT

Its more than a career, its a calling.

Worker Type:

Job Highlights:

Day Shift Full -Time Role – REMOTE after (90) Days

15/hr. Base Pay – rates increase based on Call Center Experience

M-F No Weekends | No Holidays Work/Life Balance!

At SSM Health, we know the healing power of presence begins with compassionate employees like you. As a Call Center Representative , you’ve chosen a career where patients matter—a lot. Our Mission and Values put the patient first and place you in a position to improve each day.

Job Summary:

Job Responsibilities and Requirements:

PRIMARY RESPONSIBILITIES

• Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
• Collects relevant caller data to assist with measurement, tracking and reporting activities.
• Track inquires, questions and answers and provide resolution.
• May perform clerical or administrative duties.
• Performs other duties as assigned.

EDUCATION

• High school diploma or equivalent

EXPERIENCE

• No experience required

PHYSICAL REQUIREMENTS

• Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs.
• Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements.
• Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors.
• Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc.
• Frequent keyboard use/data entry.
• Occasional bending, stooping, kneeling, squatting, twisting and gripping.
• Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs.
• Rare climbing.

Department:

Work Shift:

Scheduled Weekly Hours:

SSM Health is an equal opportunity employer. SSM Health does not discriminate on the basis of race, color, religion, national origin, age, disability, sex, sexual orientation, gender identity, pregnancy, veteran status , or any other characteristic protected by applicable law. Click here to learn more.