Airline Customer Service Agent

SFO, San Francisco, CA 94125, Openings : 1,
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Job Description : Overview:

Hourly Pay $22.65 – $23.65 per hour

Part-time and Full-Time Shifts Available!
Bilingual Preferred
see below for preferred languages

Are you craving a career that’s as dynamic and diverse as you are? Join the High-Flying World of International Airline Customer Service! Whether youre rejoining the workforce, working toward a degree, or just looking to earn some extra cash, this could be your runway to success!

Complete an application or send a resume right away to be considered for an in-person interview.

Click here to Apply
or email your resume to
Responsibilities: If you find joy in serving others and thrive in the fast-paced, international atmosphere of the airport, we have the perfect opportunity for you. As an Airline Customer Service Agent, youll enjoy:

  • Variety:
    You’ll be part of a well-oiled team that manages the whole passenger experience, from ticketing to boarding. The clock is always ticking, and every departure is celebrated like a win!
  • Flexibility: We value work/life harmony. All of our part-time employees work a minimum of four days per week and one 4-5 hour shift per day. Looking for more? Theres always the opportunity to pick up extra shifts.
  • Impressive Benefits: Although youll be part-time, our benefits are full-time impressive. From fully paid medical health insurance for you and your dependents to a 401(k) with a company match, weve got you covered.
  • Career Growth: Were all about nurturing talent. From this role, you can gather additional technical skills and quickly advance to a leadership position.
  • Our Unbeatable Culture: We boast a vibrant company culture that is built on respect, trust, diversity, honesty, and transparency. From regular potlucks and happy hours to our customizable employee appreciation program, we know how to celebrate our teams exceptional contributions.
Come start the adventure in a part-time service role located at San Francisco International Airport. Pay starts at $22.65 per hour. We provide a discounted BART Clipper card or employee parking permit, uniforms, and paid training to support your success.
For over 25 years, Pacific Aviation has been the trusty sidekick to the worlds finest airlines, providing top-notch ground handling services across a dozen airports nationwide. Our secret to success? Our standout team. So, if youre ready to embark on an exciting journey with us, apply today
The Job You will join the team working out of San Francisco International Airport and be trained to support one of our airline clients (we work with several international airlines). Youll start with one airline but will have the opportunity to train with others in time. International flights typically use wide-body airplanes that hold 200-300 passengers who will need assistance from the time they check in until they board (on departures) and from aircraft exit to baggage pick-up (on arrivals). Pacific Aviation is responsible for ground handling – all the services performed for an airline and its passengers while the airplane is on the ground. We specialize in passenger services, so our agents may be working in any role that interacts with passengers in the terminal. Qualifications: You are the ideal candidate if you:
  • Spread positivity: Like a trusty co-pilot, your upbeat attitude is infectious.
  • Enjoy Variety: You relish the chance to interact with a kaleidoscope of people from different walks of life.
To qualify for the Airline Customer Service Agent opportunity, you will have:
  • Strong communication skills – verbal, written and active listening fluency in English a second language is an advantage
  • Customer service experience is preferred but not required
  • Computer literacy with fast and accurate data entry skills attention to detail
  • Calmness ability to find solutions, even when busy and/or under stress
  • Flexibility to work a variety of shifts (early morning, afternoon, evening, and/or night) including weekends and holidays
  • The stamina to stand for extended periods
To meet the basic qualification for this role, you must be authorized to work in the U.S. for any employer. You must also pass a background check and drug test.


Bilingual Preferred, Any of the following
  • English/Tagalog
  • English/Mandarin
  • English/Cantonese
  • English/Vietnamese
  • English/Thai
  • English/Indonesian
  • English/Hindi, Gujarati
  • English/Japanese
Applicants must be:
  • Available to work a minimum of 4 days , per week (including weekends and holidays)
  • Fluent in English and Preferred Language
  • Computer literate
  • Legally authorized to work in the United States of America (USA)


Medical , Dental, Vision benefits
401k Paid Time Off Uniform Parking discount Paid Training Referral Bonus Cell phone plan reimbursement

NEW- SFO Employee Commuter serving Hayward and Castro Valley
(until 07/01)

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All people working at SFO are eligible for incentives:

  • BART Discount Card: Save $9.90 on your roundtrip BART commute
  • Citizenship Workshops: Save $700 on your citizenship application cost
  • Save on childcare costs. Access a subsidized childcare program for SFO employees who qualify, with tuition offered at 75 – 80% of market rate cos
Click here to view a complete list of SFO Employee Benefits and Discounts Information
Former or current SFO Employees may have priority access to this opportunity. Be sure to complete the employer’s on-line application and email SFO’s Business and Career Center ( your name and the date you applied.

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Last Date For Apply: 2024-06-12 00:00:00 Job Type : FULL_TIME, Employment Type : FULL_TIMEApply Here